eCommerce

Growth

About us

eCommerce is constantly evolving—your strategy should be too. Our Growth Retainers provide the flexibility, expertise and momentum your brand requires to scale, optimise and stay ahead of the competition.

Audit + Roadmap

Long-term Alignment & Pipeline

  • Workshops
  • CX, CRO + Technical Audits
  • Roadmap
  • Loom Video Walkthrough
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Growth Retainer

Long-term Success, Aligned to Growth Objectives

  • Heuristical Evaluation
  • Audiences (User) Personas
  • Competitor Analysis
  • User Journey Feedback
  • 40+ High-impact Growth Suggestions
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CRO Retainer

Purely A/B Testing + CRO

  • Hypothesis-led experiment backlog
  • A/B testing programme
  • Conversion reporting tied to revenue
  • Continuous UX refinement
  • Performance optimisation
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Why choose us?

Direct client collaboration and competitive, cost-efficient execution.

We are a young and dynamic boutique unit. By eliminating administrative bloat and collaborating directly with you as dedicated individual experts, we guarantee a high level of responsibility, responsiveness, and premium results.

Our primary objective is to win prestigious web design and development awards at the world's leading design organizations, offering superb visual aesthetics paired with industry-leading technical compatibility.

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WatchHouse
Sisters and Seekers
Brother and Kin
Kick Game
piglet in bed
WatchHouse
Sisters and Seekers
Brother and Kin
Kick Game

Trusted partners that deliver on your growth goals

We don't believe in a one-size-fits-all approach. After conducting in-depth CX and Technical Audits, we develop a tailored roadmap based on your business goals, customer insights, and eCommerce landscape. From there, we create a backlog of high-impact tasks, ensuring each retainer hour is spent delivering measurable growth.

500+

eCommerce Brands

40

Active Clients

2016

Founded

Measurable results with CRO

When it comes to conversion rate optimisation (CRO), guesswork doesn't cut it. Every change on your store should be backed by data, ensuring measurable impact on revenue, conversion rates, and user experience. Our Agile CRO Retainers are designed for brands that want to scale confidently—using continuous A/B testing to refine, optimise, and maximise performance.

Goals we're

building toward

We're focused on measurable outcomes — case studies will follow as we publish each engagement.

High-performance Shopify builds

Fast, conversion-ready stores with clean architecture — engineered for scale, not technical debt.

  • Shopify
  • Development
  • CRO

SEO, CRO & ongoing growth

Search visibility, experiment-led optimisation, and retainer work that compounds revenue over time.

  • SEO
  • CRO
  • Growth

Award-caliber design & assets

Pristine aesthetics, cohesive asset libraries, and UI systems that elevate brand perception on every page.

  • Design
  • Development

Audit-to-launch clarity

Structured discovery, wireframes, and phased delivery — so clients know exactly what ships and when.

  • Shopify
  • Development
  • Growth

Published case studies

Documenting real outcomes — starting with our Shopify developer explainer; more client stories coming soon.

  • Development
  • Shopify
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We are a young, dynamic boutique agency focused on crafting high-end websites that stand out. By working directly with individual clients, we bring exceptional dedication and high personal accountability.

Cost efficiency is always our key strength. Our ultimate ambition is to win prestigious awards at leading global design organizations, combining pristine aesthetics with flawless technical compatibility.

Ready to build something extraordinary?

Take it from

Our Clients

Working directly with the team at Hoahwa was fantastic. The level of personal accountability and responsive communication made the project run smoothly, and the design aesthetics are top-tier.

Sasha Seymour-Williams, Brand & Marketing

Hoahwa's design aesthetics and technical compatibility allowed us to elevate our web presence. By working with individuals directly, we saved costs without compromising on quality.

Joe Lack, Operations Manager

Tasked with a tight deadline, the build was completed on time and within budget. The team was highly responsive, collaborative, and delivered a high-performance web experience.

Jack Turner, Head of Digital

Hoahwa is a fantastic partner. Highly recommend their agile team for high-end web design and development support. They combine great taste with technical expertise.

Jack Stevens, Chief Operations Officer

We're thrilled with the end results and the award-worthy aesthetic. The cost efficiency and dedication to code quality was exceptional.

Sam Sandiford, Digital Manager

One of the simplest, smoothest website launches I've ever seen. The direct communication and technical compatibility across all platforms was outstanding.

Geoff Bull, Chief Marketing Officer

FAQ

Questions

Deliverables vary by retainer type but typically include prioritised roadmaps, experiment backlogs, design concepts, development sprints, and reporting tied to conversion and revenue goals.

Retainers run month-to-month with sprint planning cycles. Most clients see meaningful momentum within the first 4–8 weeks after onboarding and roadmap sign-off.

Audit findings feed directly into your growth or CRO retainer backlog. We prioritise initiatives by effort and impact so your team ships high-ROI work first.

Audits are a dedicated discovery phase led by senior strategists, designers, and developers. The fee covers deep analysis and a roadmap you can act on—not generic advice.

A dedicated squad ships iterative UX, CRO, and development improvements each sprint against agreed goals, with transparent reporting and monthly planning.

We run a hypothesis-led A/B testing programme with continuous analysis of heatmaps, analytics, and experiment results to compound conversion gains.

CRO retainers focus on experimentation and conversion metrics. Growth retainers are broader—strategy, UX, CRO, and development combined for sustained eCommerce growth.

Lets TalkHoahwa

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